Patients care about 3 things in regard to their health. They want to feel listened to and understood by their providers, they want their care (particularly across multiple providers) to flow smoothly, and they want help making those difficult lifestyle changes.
They don’t like it when complex EMRs get in the way of the ability of their doctor or nurse to talk to them. They don’t want their doctor to have to flip through multiple paper or electronic pages to figure out if their A1c is going up or down. It is frustrating to them when their providers continually run duplicate tests and give conflicting advice because they aren’t connected. And, they get frustrated that the advice they receive about their smoking and diet feel vague, non-actionable and somewhat condescending.
Our products uniquely address the needs of the patient. Our software:
- Is non-invasive to the Patient Experience
- Is helpful without overwhelming
- Uses Stage of Change based automated system to determine patient stage and suggest relevant actions.